Features
All-In Connectivity
Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases.
DIAMOND CLUB
This premium level of service features the comfort of anticipatory service, exclusive à la carte restaurants and bar areas, as well as the pristine beach areas for the sole use of Diamond Club™ guests.
SPORTS EVENTS
Never miss a sporting event while on vacation. Our Sports Event Guarantee™ ensures you can cheer on every major international match from SCORE Sports Bar and Lounge while dining on traditional pub food and celebrating with premium drinks.
Diamond Club
Receive an exclusive vacation experience with an upgrade to Diamond Club™. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bars, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests.
- Preferred room locations
- Butler service
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check in and check out at the lounge
- Early check in and late check out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows
- Upgraded robes and slippers in room
- Hydrotherapy for one hour per person per stay (Based on availability)
- Selection of in suite liquors* (one bottle per week)
- Upgraded mini bar restocked daily (according to consumption)
DIAMOND CLUB BUTLER SERVICES
- General hotel information and assistance
- Packing and unpacking of luggage
- Ironing (one set of clothing)
- Polishing and shoe cleaning
- Ice delivery
- Preparation of Jacuzzi (upgraded room categories)
- Escort to the restaurant (upgraded room categories)
- Organizing special occasions (birthdays, anniversaries, etc.)
- Assistance with restaurant reservations
- Laundry pick-up (service charge applies)